FULL REFUND IF YOUR SCHOOL TRIP IS CANCELLED DUE TO COVID-19
If as the Tour Operator we are liable for the cancellation of your Schools Go Surfing booking and liable under the Package Travel Regulations, then we will arrange a full refund. In the first instance, we will offer you the opportunity to amend your booking by working through suitable alternatives. For example, you will be offered to postpone your departure until a later date at no extra cost. Alternatively, we will discuss a series of new destination options during the same travel period.
If you are not able to postpone or change destination and as a Tour Operator we are liable for the cancellation, you will be issued with a refund credit note for the full value of your Schools Go Surfing tour. If these options are not viable for you and if we are liable under the Package Travel Regulations, then we will arrange a full refund. Further, all Schools Go Surfing bookings are financially protected under the ATOL scheme and through financial failure insurance with The Travel Vault.
COVID-19 COVER WHILE ON TOUR
Our COVID Cover also applies to overseas medical assistance related directly to contracting COVID-19. This includes costs associated with overseas testing for suspected COVID-19 cases and medical assistance if you contract COVID-19 while on tour. If your group is required to quarantine, you will be covered for an extended stay.