FAQS

MAKING A BOOKING

How do I make an enquiry?
How do we get the ball rolling?
Do you require any financial commitment to launch a trip?
Do you work with International Schools?
Do you provide any documentation to gain sign-off?
Can you help me launch and advertise to the students?
What is the minimum size for a viable group?
At what point is our trip confirmed?
How much is the first deposit?
Are individual first deposits refundable?
How do we organise payments to Schools Go Surfing?
Can we personalise the payment plan?

BUILD-UP TO DEPARTURE

Can we choose our departure date?
Do you provide a surf trip parents information evening?
Is the itinerary flexible?
When do we need to submit our air passenger and medical information?
What happens if my group numbers decrease?
What happens if my group numbers increase?
What do we pack?
What else do we receive before departure?
Can you cater for all dietary requirements?

SURFING & LESSONS

Can I bring my own surfboard?
Is the itinerary flexible on arrival to ensure we surf on the best days?
What types of surfboards are available at the surf camp?
Do I need to bring my own wetsuit?
What is the difference between surf lessons and surf guiding?
How long does a surf lesson last?
Do I need to be able to swim to join a surf lesson?
Can a student skip a surf lesson and sit on the beach instead?
Can we book additional surf lessons or yoga classes in-country?
Do the surf instructors speak English?
What qualifications do the surf instructors hold?
What happens if the surf conditions are unsuitable for a lesson?

TRANSPORT & LOGISTICS

Are flights included in my booking?
Will our flights include hold luggage?
Do you include overseas airport transfers in the price?
We need a coach from our school to the airport, can you help?

PRICES & EXTRAS

What free place ratio do you offer for staff members?
Can I bring extra adults, in excess of my free place ratio?
What are your cancellation fees?
Are there any extra costs to consider in-country?
Can a teacher bring their family on the trip?

SAFETY, INSURANCE & ACCREDITATION

Have you completed risk assessments in all destinations?
How do you ensure your accommodation is appropriate for school groups?
Do your prices include student and staff travel insurance?
What are your safety measures and considerations?
Will our payments be financially protected?
What accreditation does schools go surfing hold?
What’s your minimum adult to student ratio on the trip?
Do you provide a trip representative from schools go surfing?

VISAS & TRAVEL VACCINATIONS

Do I need a visa to visit a destination in the European Union?
Do I need a visa to visit Morocco?
Do I need a visa to visit Bali?
Do I need a visa to visit Sri Lanka?
Do I need a visa to visit Costa Rica?
Which destinations will require travel vaccinations?
Can you advise on which travel vaccinations I need for my trip?